About the Role
You’ll be the key link in connecting our HR expertise with our diverse range of clients.
Your mission? To be the HR superpower for your clients, providing practical advice, helping solve HR challenges, and supporting client growth by putting people at the centre of everything we do.
You’ll work really closely with clients and colleagues to effectively manage a wide variety of HR matters, including employee relations, resourcing, organisation development, training, compensation and benefits, performance management, people management, and business transformation. It’s a hands-on role where you’ll tackle real issues and drive positive change.
Your responsibilities will be many and varied, but never boring. Here’s a brief summary of your day to day role:
- Seamlessly navigate a variety of HR projects, enquiries, and issues across the employee lifecycle to meet the unique needs of your client portfolio.
- Own your clients’ HR concerns and initiatives, teaming up with your colleagues and our partners to get the best results.
- Grow and develop fantastic relationships with clients using our account management processes.
- Identify ways to grow accounts by understanding what clients need and using our team’s skills and resources to make it happen.
- Help us grow by sharing your brilliant knowledge and skills within the team, encouraging everyone to continually learn.
- Respond to client complaints or queries quickly, and escalate them when needed, so we’re always on top of issues.
- Get to know the ins and outs of your clients’ industries so you can build stronger relationships and help accounts grow.
- Be a great advocate for us by spreading the word about what we do.
- Keep things running smoothly by working within our established processes and systems.
About Fitzgerald
We’re the full-service HR consultancy that synchronises seamlessly with our clients’ businesses. An outsourced team that feels like an in-house superpower.
We think that expert guidance on how to recruit, retain, develop and lead people should be available to every business, big or small. Because the right advice at the right time, from the right specialist, can be game-changing.
We’re here to make those conversations happen. We help our clients to recruit, manage and retain the best people for their organisations, whether as a one-off project or an ongoing service. The work we do with them enables them to create a culture where everyone can bring the best version of themselves to work.
Ultimately, people are the foundation of our clients’ success and we think they can be amazing if they’re given the right environment and support. Together, we help our clients create a great place to work and make sure they’re ready to conquer their corner of the world.
We know that even in the best of workplaces, difficult employee issues arise. We help our clients face these challenges, simplify the complex, and handle everything with care and consideration for their people and culture.
We eat, sleep and breathe this stuff. From people strategy to HR admin, we’re here to help – whether it’s a people team needing additional resource, or a business wanting to outsource their HR. However they need us we’ll be there: on call, or on site, whatever works best for them.
We’re on a mission to show brilliant companies what happens when they hire really smart people (that’s us) to help them be the very best employers they can be. The only thing we can’t handle? Letting our clients down.
How To Apply
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